Questions & Answers
payment terms do you offer?
You may purchase your hosting on a quarterly,
semi-annual or annual basis through your credit
We do not send invoices, however you will receive
a reminder approximately 12 days before your
next billing. This gives you time to make sure
your credit card information is still current.
And of course, we
will contact you if your payment is declined.
you offer a refund?
We are so confident that you will be satisfied
with our services... that we offer an Unconditional
30 Day Money Back Guarantee on your monthly
hosting fee. Within the first 30 days of your
webhosting, if you aren't completely satisfied,
you will receive a full refund of your monthly
fee (less 10% handling), no questions asked,
provided you have signed and returned our Terms
of Service. Please note that set up fees
to activate your account (if any) are non-refundable.
portions of my hosting costs are refundable?
The hosting fee itself is refundable. Any setup
fees, as well as purchase of additional services
such as search engine promotion or webdesign
No. Domains are not refundable. Once
you purchase a domain name, you own the license
to that name for the period of time you paid
for. Once that time period is up, you may choose
to let the name expire, or you may attempt to
sell it to another person.
do I qualify for the 30 Day Guarantee?
By default, all clients receive a full thirty
(30) day money-back guarantee provided they
sign and return our Terms
of Service. If you violate our content or
spam restrictions, you will forfeit your hosting
fees, even if it is still within the first 30
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